How do I make an order for baby feet jewellery?
Email firstname.lastname@example.org to request an order and make arrangements to make payment. Once we confirm estimated timescales and payment is made, we will arrange submission of your photographs. Payment will be requested by PayPal, bank transfer or bank payment over the telephone. We are unable to take payment in store currently whilst the country is in national lockdown.
Does the process involve taking a mould of my baby's feet?
No, this process is not completed from a cast of your babies feet but is instead a visual representation created from a photograph - much like painting a beautiful portrait. The process of capturing the image is quick and simple as a mobile phone quality photograph is perfectly acceptable. And should you have photos of a loved one who has passed, this is a process which allows for a photograph to treasure their special features too.
Do I have to provide professional quality photos?
No, this is not necessary. The process can be undertaken from photographs taken on a standard mobile phone. The more detail that can be seen, the better as our professional designers will enhance details from sight into the Computer Aided Design image. We request that customers provide 3 images where they can and we will use the best of those.
There is a small obstruction on the foot in the photo I want to use, will this be a problem?
It is likely that our professional designers are able to work to provide a visual representation which is still of great quality creating detail representative of the area obscured. Should you be in this position, we will be able to assess your photograph and provide advice before you place an order.
How should I send my photographs?
Photographs will be requested once the order is confirmed by Custom & Co. and full instructions will be provided, however the arrangements will be submission to our email address. All photographs are handled in accordance with the Data Protection Act 2018.
How long does it take from sending the photographs to receiving my item?
Our estimated time frame for completion is 8 weeks. We have a maximum order capacity of 8 bespoke baby feet orders per month. Therefore if this order number is exceeded you will be advised of the estimated completion date on requesting to place an order.
Do I have to have a silver item made, or can I have an alternative metal?
You will have the choice to have this item made from Sterling Silver, 18 Carat White or Yellow Gold or Platinum. Prices will vary according to the metal type.
Can I add diamond or other design features to my jewellery piece?
Yes, as a bespoke jeweller Custom & Co. provide you with complete flexibility to be able to change the design and add features to your individual specification.
What jewellery items can I have made from my baby feet image?
Your baby feet can be made into any jewellery piece you wish. Our most popular requests are for pendant necklace, bracelet, a ring or cufflinks.
How do I care for my bespoke baby feet jewellery item?
As with any precious jewellery item, the item should not come into contact with perfumes, hairsprays, lotions, or other cosmetic products. The item should not be worn during cleaning or household chores including outdoor chores e.g gardening. No harsh chemicals should come into contact with your item and the item should not be worn whilst bathing, showering or swimming. You should regularly clean the item by lightly rubbing over with a jewellery polish cloth and it is highly recommended to have a regular jewellery inspection by a professional jeweller to ensure the item remains in good condition.
Is the item covered by a guarantee?
As with all Custom & Co. bespoke jewellery items, your baby feet jewellery will be covered by our Lifetime Guarantee*. Terms & Conditions apply.