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Our Story
Set apart by our customer-centered service ethos. We offer privilege of choice, expertise from the professional Goldsmith, and accessible aftercare services.
Our Mission
Our mission at Custom & Co is to restore cherished jewellery to its former glory and breathe life into new adornments.
Through our dedication to outstanding customer service and precision craftsmanship, our services are unparalleled. We don’t just sell gold and diamonds; we ensure each piece is designed, forged, repaired, and restored only by the most skilled within the industry.
This personal experience only solidifies the trustworthy expertise you will have with us and guarantees every piece is made and enhanced just for you and your lifestyle.
At Custom & Co, we don't just do jewellery, we are your goldsmiths.
We are an award-winning business, proudly recognized as the ‘Wedding Ring Retailer of the Year 2017’ by the Kent Wedding Awards. This prestigious accolade reflects our commitment to exceptional customer service and craftsmanship. Judges praised our personalized approach, from the initial consultation to the bespoke workshop experience, which allows us to create stunning, one-of-a-kind wedding bands. Our dedication to quality and the extra care we invest in each piece ensures that every customer receives a truly special, handcrafted piece of jewellery.
Excellence in Customer Experience
With a 4.8* rating on Facebook, and a 4.7* rating on Google you can be assured that we are committed to providing the best customer experience.